Keep utility service moving swiftly with custom AI Agents
Handle applications, scheduling, billing, and incidents across the systems your utility teams already work in.
Process customer requests faster
Handle service applications, new connections, billing questions, and account changes across your existing systems.
Reduce field service costs
Coordinate technician schedules, prepare work orders, and brief field teams before each visit.
Improve incident response
Gather incident details, align updates across teams, and keep customers informed as outages develop.
AI Agent use cases built for utility workflows
Service applications and connections
Process new service requests, from application through to connection.
Service scheduling
Coordinate technician visits and appointments across locations.
Billing and reconciliation
Automate high-volume billing, verify payments, and reconcile accounts.
Incident and outage response
Coordinate incident response and keep customers updated.
Don't see your process here?
We'll build a custom Agent for it, tailored to your business and connected to the systems you already use.
Why utility teams choose nexos.ai
Custom Agents that work across your whole service operation, connected to the customer, scheduling, and billing systems your teams already depend on.
nexos.ai connects your customer information systems, scheduling tools, and billing platform into one layer, enabling your teams to run AI Agents with full business context.
How nexos.ai will lead your business AI adoption
Meet our Solutions Team
Our team of strategists and engineers will lead the process from start to finish.
Automation strategy
We sit with your teams to identify where AI will save the most time and have the biggest business impact.
Technical strategy and architecture
Our engineers take the lead on the technical design, mapping exactly how agents connect to your existing tools.
Integration into your processes
We handle the end-to-end development and launch, ensuring your first automated workflow is fully synced with your real-time business context.
Scale and measure success
Together with your team, we analyze performance metrics and define the next steps for scaling workflows across your organization.