Privacy Statement of nexos.ai
Version 2.0
This privacy statement governs how spectra tech, UAB (“nexos.ai”, “we”, “our” or “us”) collects, uses, maintains, and discloses information collected from users (each, a "User" or “you”) of the nexos.ai website (our "Site").
What is personal data?
Personal data encompasses any information that can be directly or indirectly linked to you. Examples of personal data include your name, address, email address, and telephone number. Additionally, usage history and IP addresses are also considered personal data, as are any other types of personal information you may provide when contacting us.
Who is the controller of your personal data?
As nexos.ai determines how and why your personal data is processed, it is responsible for the processing of personal data obtained through our Site in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations.
This privacy statement does not apply to content that we process on behalf of our customers, such as through our API or web platform. We act as the processor for this data, while our customers are the controllers. The use of such data is governed by the agreements we have with our customers, which cover access to and utilisation of these services.
What personal data do we process, for what purposes and on what grounds?
We collect personal data if you use our Services or communicate with us as follows:
Personal data (categories)
Purposes of processing
Legal basis
User Account Information
When you create an account with us, we will collect information associated with your account, including your name, contact information (collectively, “Account Information”).
Legitimate interest in enabling the user to use our services.
Communication information
If you communicate with us, whether via email or through our pages on social media sites, we may collect Personal Data like your name, contact information, and the contents of the messages you send.
Legitimate interest to contact you.
Other information you provide
We collect other information that you may provide to us, such as when you participate in our events or surveys.
Consent or legitimate interest to you.
Website Interaction Data, IP addresses, device information, location
We place cookies to process these data so we can measure and improve the performance or our Site and operate and administer our services.
See for more information our Cookie Policy
Consent or legitimate interest; consent for Tracking Cookies to operate our website and services.
Information we receive from other sources
We receive information from our customers and trusted partners such as security providers, to protect against security threats to our services. Additionally, we receive information from marketing vendors who provide us with information about potential customers for our business activities.
Legitimate interest to protect our services against security threats or to send out marketing communications, unless consent is required.
We may also aggregate or anonymise personal data to ensure it no longer identifies you. This anonymised data can then be utilised for various purposes, including analysing how our services are used, enhancing and adding new features, and conducting research. We will maintain and use anonymised data in its anonymised state and will not attempt to re-identify it, except where legally mandated.
Personal data (categories)
User Account Information
Purposes of processing
When you create an account with us, we will collect information associated with your account, including your name, contact information (collectively, “Account Information”).
Legal basis
Legitimate interest in enabling the user to use our services.
Personal data (categories)
Communication information
Purposes of processing
If you communicate with us, whether via email or through our pages on social media sites, we may collect Personal Data like your name, contact information, and the contents of the messages you send.
Legal basis
Legitimate interest to contact you.
Personal data (categories)
Other information you provide
Purposes of processing
We collect other information that you may provide to us, such as when you participate in our events or surveys.
Legal basis
Consent or legitimate interest to you.
Personal data (categories)
Website Interaction Data, IP addresses, device information, location
Purposes of processing
We place cookies to process these data so we can measure and improve the performance or our Site and operate and administer our services.
See for more information our Cookie Policy
Legal basis
Consent or legitimate interest; consent for Tracking Cookies to operate our website and services.
Personal data (categories)
Information we receive from other sources
Purposes of processing
We receive information from our customers and trusted partners such as security providers, to protect against security threats to our services. Additionally, we receive information from marketing vendors who provide us with information about potential customers for our business activities.
Legal basis
Legitimate interest to protect our services against security threats or to send out marketing communications, unless consent is required.
We may also aggregate or anonymise personal data to ensure it no longer identifies you. This anonymised data can then be utilised for various purposes, including analysing how our services are used, enhancing and adding new features, and conducting research. We will maintain and use anonymised data in its anonymised state and will not attempt to re-identify it, except where legally mandated.
How long will we keep your personal data?
We store your personal data only for as long as necessary to fulfil the purposes outlined in this privacy statement, or as required by applicable laws and regulations. The storage period for personal data processed by our customers, service providers and other third parties, who act as independent controllers, is determined by their respective privacy statements.
Your rights in relation to your personal data
If the GDPR applies to you, you have certain rights, such as:
- Access, correct, or delete your personal data.
- Restrict or object to the processing of your personal data.
- Request data portability (to transfer your personal data to another service provider).
- Withdraw consent at any time where we rely on your consent for processing. If you withdraw your consent, this will only take effect for future processing.
There may be circumstances where we cannot accommodate a request if it would prevent us from fulfilling certain legal obligations under applicable laws and regulations.
If you would like to exercise any of these rights, please send an e-mail to [email protected]. We aim to address your question or request within four (4) weeks of receipt. Regarding the use of your personal data by nexos.ai for our mailing list, you can also opt-out by clicking the unsubscribe option at the bottom of each email.
In the unlikely event that our response does not meet your expectations, you have the right to file a complaint with the supervisory authority in your country of residence.
Providing and sharing your personal data
Your personal data is available and accessible only to those who need it to accomplish the intended processing purpose. We may share your personal data with affiliated companies, subcontractors, partners, and other third parties, such as:
- Vendors and service providers: For business operations and services like hosting, customer service, cloud services, content delivery, support, email communication, web analytics, payment processing, and IT services.
- Business transfers: During strategic transactions, reorganisations, bankruptcies, or service transitions, your data may be disclosed and transferred to successors or affiliates.
- Government authorities or third parties: To comply with legal obligations, protect our rights, prevent fraud, ensure safety, or protect against legal liability.
- Affiliates: With entities under common control, using data in line with our Privacy Statement.
- Business account administrators: Administrators may access and control your account, and we may share account information with your employer or organisation.
- Other Users and third parties: When interacting or sharing information, governed by their own terms and privacy policies.
Transfers outside the EEA
We will only transfer personal data to countries outside the European Economic Area (EEA) (comprising all the EU countries plus Iceland, Liechtenstein and Norway) without an adequacy decision if we can comply with the principles of chapter V GDPR, including the EU Standard Contractual Clauses (SCCs).
Do we process personal data of children?
Our services are not directed to, nor intended for, children. We do not knowingly collect personal data from children. If you have reason to believe that a child has provided personal data to us through our website or via a contact form, please email us at the contact address provided below. We will investigate any such notification and, if appropriate, delete the personal data from our systems.
How do we keep your personal data safe?
We are committed to keeping your personal data safe against accidental or unlawful destruction, loss, alteration and unauthorized disclosure or access. To this end, we have implemented appropriate technical and organizational security measures (in line with industry best practices).
Changes to this privacy statement
nexos.ai reserves the right to update this privacy statement at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are protecting the personal data we collect.
Contacting us
For any questions regarding this statement or the practices of the Site, you can contact nexos.ai at Švitrigailos g. 36, Vilnius LT-03230, Lithuania or via e-mail at [email protected].
This statement was last updated on 11 April 2025.
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